Your Shuttle - Shuttle Service

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Terms & Conditions

Shuttle Service

  • Always a pre-booked two-way service.
  • Payment can be made via credit card over the phone, direct credit into our bank account (see below for details) or cash on the day.
  • The drinking of alcohol is allowed on the way to Lunch or Dinner however not on the return journey.

 

Touring

  • Booking is not confirmed until a 50% deposit is received via credit card over the phone or direct credit into our bank account (see below for details).
  • The drinking of alcohol is not allowed between cellar doors or on the return journey.
  • Cancellations

- more than 7 days prior to booking incurs a 15% cancellation fee

- 2 to 7 days prior to booking incurs a 50% cancellation fee

- Within 48 hours of booking no refund

 

Guests' Travel Registry Service

  • Booking is not confirmed until part payment of $350 is paid via credit card or direct credit (see below for details). Final payment for service is due the Monday prior to the event.
  • Consumption of alcohol is not allowed when moving guests to and from an event.

 

Seatbelts must be worn at all times while travelling in all vehicles.

 

Should Your Shuttle be forced to cancel a tour due to unforeseen circumstances the booking will be transferred to another mutually suitable date.

 

Your Shuttle;

  • reserves the right to alter or cancel a tour, shuttle, charter service or substitute vehicles due to circumstances beyond our control
  • does not accept any liability to refund monies due to the unlikely event of natural disasters such as floods, wind or a CFA ‘Catastrophic Fire Danger Rating’ in the region. In the event that legal authorities have closed access roads to the region and/or issued explicit advice not to visit the region then we would postpone your reservation to a mutually agreed date within 6 months from date of original booking.

 

Account Details

Your Shuttle

Commonwealth Bank

BSB 063 822

Account No. 1009 3555

 

 

"Thanks for a great wine tour! We all had a fantastic time and are looking forward to coming back soon! Many thanks for making it an awesome day!"

- R Yates, Wine Tour